Once your order is placed, you’ll receive a confirmation email followed by a tracking link.
  • It may take 5–7 business days for the tracking to update.
  • Once scanned, you’ll be able to follow your package’s journey from our studio to your doorstep.

If your item gets lost or stuck, simply reach out to our support team — we’re here to help.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

  • We are unable to change shipping addresses after an order is submitted.
  • If you realize there’s an error, you may contact the shipping carrier directly to attempt a reroute.
Rockilla is not responsible for undelivered packages due to incorrect addresses once shipped.